How to renew E-Passport at DFA NCR West (SM City Manila)

|REQUIREMENTS:


1. Personal appearance
2. Confirmed appointment
3. Most recent expiring or expired Passport 
4. Duly accomplished application form
5. Valid ID and supporting documents to prove identity
6. Photocopy of first (data page) and last page of passport

DFA NCR-West (SM City Manila) Consular Office 

5th Floor, SM City Manila, 

Concepcion St., Arroceros & San Marcelino Manila.

|PROCEDURE:



STEP 1: Setup an appointment online

• Visit the link provided below to setup an appointment

                    http://passport.com.ph/choose-branch

• You can choose the date you like, not unless it's already full, also the nearest DFA branch for your convenience.
• Upon completion of your appointment online, DFA will send a confirmation to the e-mail address you provided and furnish you some important information.
• Print the attached application form on LONG bond paper.

STEP 2: Fall in line

• Be at the DFA  as scheduled. I suggest be there 30min or 45min before the specified time because of the lone queue.
• Upon arrival don't waste your time, ask the guard where to line up.

STEP 3: Information counter

• Upon entry of the branch, present your requirements at the Information counter for evaluation.

STEP 4: Processing Division

• Proceed to queue area and wait for your turn.
• Present your requirements at the Processing window
• You will be asked whether you like regular or express processing;

                 Regular:  PHP    950.00      - 15 working days

                 Express:  PHP 1,200.00       -  7 working days

• Sign in the logbook

STEP 5: Cashier

• Pay the required fees

STEP 6: Encoding Division

• Proceed to queue area and wait for your turn.
• Present your requirements for encoding. 
• Your photo will be captured, personal details, signature and biometrics will be encoded.
• Check on screen while the DFA personnel encodes your personal details.
• The DFA personnel will print the details and let you check for any discrepancies. Also, you will be required to put your signature in each detail if it is in order. If not, inform the personnel immediately.
• Make sure you have your receipt returned to you before leaving.

STEP 7: Releasing Division

• Claim your passport as scheduled. By the way releasing and authentication division are located in the middle portion of the mall but on the same floor as Processing division, 5th floor.
• Present your receipt to the security guard on station.
• Proceed to the Releasing Section, that will be on the right side upon entry.
• Put your receipt upside down in the box found at the counter, sit & wait for your name to be called.
• Present your government issued ID. The DFA personnel will then ask you about the personal details found in your passport or ID. Sort of security question.
• Sign in the logbook

And that's it!

Regards to all!